CUSTOMER CARE
Frequently Asked Questions
A little clarity, before you find your one of a kind.
How do I place an order with LR Couture?
Browse our collection, select the piece you wish to purchase, and add it to your cart. Proceed to checkout and enter your delivery and payment information. Once your order is confirmed, you will receive an email containing your order details.
How do I create an LR Couture account?
Use the account link in the store navigation and follow the sign-in instructions. Account availability depends on the store settings.
What payment methods do you accept?
Available payment methods are displayed during checkout. Availability depends on your location and the payment services configured for the store.
Do you offer international shipping?
LR Couture offers international shipping to selected countries. Available destinations, delivery charges and estimated delivery times are shown during checkout.
What is your exchange and refund policy?
You may request an exchange within seven days of receiving your order. The item must be unworn, unused, and returned in its original condition, with all tags and packaging. Please read the complete Exchange & Refund Policy, including exceptions and applicable mandatory rights, before purchasing.
Is every LR Couture piece unique?
Yes. Every LR Couture creation is one of a kind. Once a piece is sold, the same design will not be reproduced or restocked.
Are LR Couture pieces made from vintage garments?
Yes. We carefully select vintage garments and transform them through embroidery, pearls, crystals, buttons, patches, and selected fabrics. Minor characteristics may be present due to their vintage nature and are part of what makes each piece unique.
How can I contact LR Couture?
For questions or assistance, phone +971 50 169 6226 or email contact@lrcouture.com.
Still have a question?
Contact customer care